Thursday 4 September 2008
Fronter uploads
After crossing my fingers on the upload working after the no show yesterday, this morning was more promising. All the students are now on Fronter in there correct groups :) but are greyed out and unable to log in. After investigation the tick box for allow student in as normal user is unchecked. Using a template applied to all the students to set them as normal users which should solve the problem did not work. After phone calls to tech support and been told that the apply template solution should work, the call has been escalated. The good news then the students are on Fronter but unable to log on. We await an update....
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3 comments:
Hi Matthew,
The longest serving Fronter Administrator in the uk here - Eric
If you hit it with another upload it ticks all the boxes. Seems like first time newby accounts are like this this, but the second hit sorts them out. Bizarre or what!
Regards
Hi Eric,
Thanks for that I will give it another go tonight. Hopefully they will be there when i get in on monday :)
how did you find my blog?
Doing the second upload worked and sorted the problem out. Thanks, just a shame that the support from Fronter dont know the reason for this.
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